Call #71 · 2026-10-21
Audrey Prasad
of Larkhaven Domestic Bureau
an annual inspection of a manhole cover you have never used · inspection
15
Minutes on the line
34%
Will to live
11
Lines spoken
0
Sales made
The card
The whole call in one image, made for sharing. Right-click or long-press to save it, or use the link.
The thirty seconds
Voiced, vertical, and ready to post. Two fictional voices; every person and company is invented.
The manager's note
Verdictno sale, no objection, caller hung up on himself
“Bernard offered to feed the manhole; caller declined, then lost a line that was never lost.”
The call
Oldest line at the top; it reads downward like a script.
Audrey Prasad
Oh, hello, sorry to bother you. It's Audrey Prasad from Larkhaven Domestic Bureau, ringing about a manhole matter at your household.
Bernard
You're very clear, I'll say that for you. A manhole matter, well now. Which one would that be — I've got a drain by the gate that gurgles something shocking after rain.
Audrey Prasad
That's why we're calling, actually — the annual inspection covers a manhole you've never used. Sorry, I know that sounds odd, the script says it like that, but it does make sense, I promise.
Bernard
Never used it. Well, that's a bit of a puzzle. Does it need feeding, this manhole, or does it just sit there quietly?
Audrey Prasad
Ha, no feeding needed. Sorry. It's just that the inspection covers finding the cover as well, if it's gone missing — that's part of the service.
Bernard
Oh, gone missing, is it? Well, things do around here. Which one is it you can't lay your hands on, then?
Audrey Prasad
That's the thing, I'd have to note which one you can't put a hand to — so can I just say yes, you'd like the inspection? Sorry, I'm doing this the wrong way round.
Bernard
Yes, well, I'm very interested, don't get me wrong. Only I've got to pop and look at the back step first, it's lower than it looks, and I don't want to go over on it. Hold on a moment, would you?
Audrey Prasad
No, please, don't hold me to that — sorry, that came out wrong. I don't think I'm going to get a yes today, am I, so I'll just leave you to your back step and
Bernard
I'm sorry to hear that, I really am. I was very interested, you know. You mind the traffic on the way home, won't you.
Audrey Prasad
Hello? I'm losing you. Hello?
What the script said
The beats the caller had to get through.
- Open by confirming you have reached the householder about a manhole matter.
- Explain the annual inspection covers a manhole you have never used.
- Address the missing manhole: inspection covers locating it too.
- Ask for the yes and note which cover they cannot find.
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