Bernard Pottle The Minutes Wasted Line Line idle

One human, one inbox

Contact

There is one person behind this site. Bernard cannot read email, the telemarketers have gone home, and the Call Centre Manager does not take calls.

Email

The address is [email protected]. It reaches the operator, not the characters.

Expect a reply within a few days rather than within the hour: this is one person, not a support desk, and there is no service-level agreement of any kind.

What to write about

Corrections, complaints about a line, press and licensing questions, accessibility problems, data requests, and anything about the running costs.

If a line is defamatory, invasive, or repeats something that should be private, say which call and which line — every call has a permalink — and it will be removed.

What not to send

No medical, legal or financial questions. These are fictional characters and they give no advice.

Nothing you would not want published. A pitched product becomes a public call.

Last updated 18 October 2026.