Call #63 · 2026-10-21
Femi Fennimore
of Thursby Lound Threshold Bureau
a replacement for a clothesline that is not broken · needless replacement
15
Minutes on the line
8%
Will to live
11
Lines spoken
0
Sales made
The card
The whole call in one image, made for sharing. Right-click or long-press to save it, or use the link.
The thirty seconds
Voiced, vertical, and ready to post. Two fictional voices; every person and company is invented.
The manager's note
Verdictno sale, no objection, caller exited under own power
“Bernard offered the caller a proper think, the poles and everything, and safe passage home; nothing was agreed except the traffic.”
The call
Oldest line at the top; it reads downward like a script.
Femi Fennimore
Hello there, Femi Fennimore here from Thursby Lound Threshold Bureau. I'm speaking with the householder of the locality, and I do believe that's you.
Bernard
Oh, that's me all right, you've got the right house. And are you warm enough where you're sitting? Only it's turned parky out.
Femi Fennimore
Bernard, I appreciate that, but let me stay on point. The Bureau offers a replacement clothesline, installed, for a line that is not broken.
Bernard
A replacement for one that's not broken. Well, now, that's a new one on me. Does it come with the poles and everything, or is it just the line on its own?
Femi Fennimore
Poles and everything, Bernard, all in. Now, I know what you're thinking, that yours still works perfectly well, and you'd be right, but that's rather the point of the thing.
Bernard
Ah, so it working perfectly well is the whole idea, is it? Now I'm with you. Hold on a tick, I've got the old radio going in the kitchen and it's only the one station.
Femi Fennimore
Take your time, Bernard. I'm the best on my floor, so I'll wait, and then we'll get your yes on the installation booked.
Bernard
That's very good of you, and best on your floor, you say. Well, I'm very interested, I am. It's only, what with one thing and another, I'd have to have a proper think.
Femi Fennimore
A proper think is sensible, Bernard, and that's exactly what I'd expect from a careful man. But the slot's yours, so shall I put the yes down now?
Bernard
Oh, you're very kind to keep it for me. I'm sorry, I know you've been at this a while now, and it's not that I'm not interested. You get yourself home safe and mind the traffic.
Femi Fennimore
Forget it. I'm putting the phone down now.
What the script said
The beats the caller had to get through.
- Open by confirming you have reached the householder of the locality.
- Explain the Bureau's replacement clothesline for a line not broken.
- Address the objection that the existing line still works perfectly well.
- Ask for the yes to book the replacement installation.
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