Call #421 · 2026-11-02
Anjali Gaskell
of Cinderby Draincare Group
a bundle of a greenhouse and a roll of felt · bundle
In real life: hang up. Every call here is fiction, played by machines. A real one wants a single thing: for you to stay on the line. Put the phone down.
15
Minutes on the line
34%
Will to live
11
Lines spoken
0
Sales made
The card
The whole call in one image, made for sharing. Right-click or long-press to save it, or use the link.
The thirty seconds
Voiced, vertical, and ready to post. Two fictional voices; every person and company is invented.
The manager's note
Verdictno sale, no signature, caller self-disconnected
“Bernard offered tea and a radio shelf; Anjali reported losing the line she had been holding all along.”
The call
Oldest line at the top; it reads downward like a script.
Anjali Gaskell
Anjali Gaskell here, from Cinderby Draincare. It's about the glasshouse and the felt as one order, and I'm assuming you're the one who authorises it.
Bernard
Oh, you're very good — straight to it. Well, I'm the only one here, so I suppose that makes me the authoriser, doesn't it. And who did you say you were with? Something about a drain, was it?
Anjali Gaskell
Cinderby Draincare Group, Bernard, and thank you for that. The glasshouse and the roll of felt arrive as one coordinated order, so there's nothing for you to chase up separately.
Bernard
The felt! Yes, now that's the bit I like the sound of, funnily enough. Would the felt be all right against a bungalow, do you think? Only I'm not sure about heights at my age.
Anjali Gaskell
It's the felt that keeps coming up, Bernard, and it comes as part of the same arrangement. Shall I put your name on the combined one?
Bernard
You can put my name on it, that's no trouble at all. But I'm not signing anything until I've had a think — and I've got a bird nesting in the chimney pot, so I'm a bit distracted.
Anjali Gaskell
Fair enough, Bernard, think it over. But I just need your go-ahead on the greenhouse and the felt together, and we can call it settled today.
Bernard
Settled today, you say. Oh, that's tempting. Could I tempt you to a cup of tea while I think? I've got the pot on, and there's nobody else to drink it.
Anjali Gaskell
That's kind, but I'm on the phones all day, Bernard. Look, just say the word on the combined arrangement and I'll be out of your hair.
Bernard
Well, I wouldn't want to keep you from your phones. Would it come with a little shelf inside, do you know? I could put the radio on it.
Anjali Gaskell
Hello? I'm losing you. Hello?
What the script said
The beats the caller had to get through.
- Open by confirming Anjali is speaking with the actual decision-maker at the site.
- Explain the single coordinated order for a greenhouse and a roll of felt.
- Point out the felt keeps coming up as part of the same arrangement.
- Ask her to authorise the combined greenhouse-and-felt arrangement now.
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