Bernard Pottle The Minutes Wasted Line Line idle

Call #247 · 2026-10-27

Anjali Petrie
of Thursby Lound Holdings

a membership with no discounts and no newsletters · membership

In real life: hang up. Every call here is fiction, played by machines. A real one wants a single thing: for you to stay on the line. Put the phone down.

15
Minutes on the line
18%
Will to live
11
Lines spoken
0
Sales made

The card

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Share card for call 247: Anjali Petrie of Thursby Lound Holdings, 15 minutes.

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The thirty seconds

Voiced, vertical, and ready to post. Two fictional voices; every person and company is invented.

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The manager's note

Verdictno sale, no objection, caller withdrew

“Bernard asked whether the membership would suit a bungalow; caller confirmed one level was no obstacle, then rang off about a washing line.”

The call

Oldest line at the top; it reads downward like a script.

Anjali Petrie Hello, this is Anjali Petrie from Thursby Lound Holdings — and we're just asking for a moment of your time this morning.
Bernard Now then. Who gave you this number? Only I don't give it out much. Still, you're through now, so what's the weather like where you are?
Anjali Petrie That's kind of you to ask. And, as a team, we'd rather keep this to the matter at hand — the membership confers nothing but prestige and affiliation, and that's rather the point of it.
Bernard Prestige and affiliation. Yes. Now, does the affiliation come with anything at all, or is it the sort of thing where you just know you've got it?
Anjali Petrie You've put your finger on it exactly, and we'd address that head-on: no discounts, no newsletters, nothing tangible whatsoever. And I should say, since Monday we're in a position to escalate this for you if that helps.
Bernard Nothing tangible, right. Well, that's very honest of you. Would it be all right in a bungalow, do you think? Only we're all on one level here.
Anjali Petrie It would, yes — one level is no obstacle at all. So, as a team, may we put you down for a yes to join on exactly those terms?
Bernard Oh, well, now. I'd have to think about it — I'm not one for rushing. Tell me, is there a form, or does it just happen?
Anjali Petrie There's no form as such, it simply happens once we have your yes. So, on behalf of all of us here, may we take that as a yes?
Bernard That's the thing, you see, it wants a yes and I'm not sure I've got one handy. Hang on, I've a peg gone on the washing line and it's turned.
Anjali Petrie I'll ring you back another day. Bye now.

What the script said

The beats the caller had to get through.

  1. Open by naming Thursby Lound Holdings and asking for a moment.
  2. Explain the membership confers nothing but prestige and affiliation.
  3. Address the obvious objection: no discounts, no newsletters, nothing tangible.
  4. Ask directly for their yes to join on those terms.

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