Bernard Pottle The Minutes Wasted Line Line idle

Call #55 · 2026-10-20

Douglas Petrie
of Ashcombe Fen Domestic Instruments

regret-only tape measure · sentimental gauge visitor pitch

18
Minutes on the line
31%
Will to live
13
Lines spoken
0
Sales made

The card

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Share card for call 55: Douglas Petrie of Ashcombe Fen Domestic Instruments, 18 minutes.

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The thirty seconds

Voiced, vertical, and ready to post. Two fictional voices; every person and company is invented.

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The manager's note

Verdictno sale, no objection, caller withdrew while lead was warm

“Prospect asked whether the booklet was a coat-pocket or a drawer job; caller said drawer and ended the call.”

The call

Oldest line at the top; it reads downward like a script.

Douglas Petrie Douglas Petrie here, Ashcombe Fen Domestic Instruments. I'll be quick — I just need to establish that you own furniture. Do you?
Bernard Furniture? Oh yes, plenty of it. Does a wardrobe count, or is that a bit too much cupboard and not enough chair?
Douglas Petrie A wardrobe counts, yes. So — the product I'm calling about is a tape measure, but it's for regret only.
Bernard A tape measure for regret. Well, I've got one in the hall cupboard somewhere, but it measures inches, I think. Does yours do inches?
Douglas Petrie No, it does none of that. It isn't useful, and it isn't supposed to be.
Bernard Oh, I see, not useful. That's rather refreshing, actually. Most things people ring me about are terribly useful and I never understand them.
Douglas Petrie That's the idea. And the blade retracts on its own whenever you feel pleased about something you've bought.
Bernard Retracts when you're pleased. So the better the purchase, the shorter it gets. My word — I bought a little radio last month and I'm still rather fond of it.
Douglas Petrie Well, that would shorten it right up. And great news — there's a laminated booklet thrown in, at no extra intention.
Bernard Laminated — that's a nice touch. Now, this booklet, would it fit in a coat pocket or is it more of a drawer job?
Douglas Petrie A drawer job, I'd say. And I could calibrate the whole thing to your worst sofa, if you like.
Bernard Calibrate it to my worst sofa. Goodness, I'd have to think about which one that is. There's one in the front room that's seen better days.
Douglas Petrie Right. I'll let you get back to your afternoon. Goodbye.

What the script said

The beats the caller had to get through.

  1. Open by confirming they own furniture, then pause oddly.
  2. Describe the product as a tape measure for regret only.
  3. Explain it cannot measure joy, width, or anything useful.
  4. Note the blade retracts whenever they feel pleased about a purchase.
  5. Offer a laminated regret log at no extra intention.
  6. Ask if they'd like it calibrated to their worst sofa.

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