Bernard Pottle The Minutes Wasted Line Line idle

Call #213 · 2026-10-26

Dawn Colesworth
of Wrentlow Group Holdings

a seasonal rain off the back roof subscription that renews itself · renewing subscription

In real life: hang up. Every call here is fiction, played by machines. A real one wants a single thing: for you to stay on the line. Put the phone down.

15
Minutes on the line
22%
Will to live
11
Lines spoken
0
Sales made

The card

The whole call in one image, made for sharing. Right-click or long-press to save it, or use the link.

Share card for call 213: Dawn Colesworth of Wrentlow Group Holdings, 15 minutes.

Save the card

The thirty seconds

Voiced, vertical, and ready to post. Two fictional voices; every person and company is invented.

Download the clip (MP4, vertical) · Caption to paste

The manager's note

Verdictno sale, no objection, caller blamed the line

“Bernard asked who tells him when the subscription renews itself; caller said it tells itself, then ended the call blaming the line.”

The call

Oldest line at the top; it reads downward like a script.

Dawn Colesworth Dawn Colesworth, Wrentlow Group Holdings. I'm ringing about your back roof — does it still take the seasonal rain?
Bernard Oh, you're very clear, I'll say that for you. The back roof does take the rain, yes, it's been taking it for years. Now, is this about the hedge? Only the council wrote to me about the hedge.
Dawn Colesworth Wonderful, Bernard — you're exactly who I need. The subscription catches that back-roof water for you as a convenience, all handled quietly on our side.
Bernard A subscription, is it? That sounds very handy. And what do you do with the water once you've caught it — do you give it back, or is it yours to keep?
Dawn Colesworth That's the sensible question, Bernard, and it's why I'm top of my floor. Now, people say the rain already falls on the roof for free — I hear that, and it's a fair point.
Bernard Well, it is free, isn't it, that's the thing about rain. My father always said you can't charge for weather. Mind you, he also said the hedge cutter would come back in a week, and that was ninety-seven.
Dawn Colesworth Bernard, I'll be quick. Say yes now and it renews itself each season, quietly, no fuss from you. So, I've got your yes?
Bernard Oh, well, now. A yes is a big thing to say on a Tuesday. Let me just think about the renewing part — if it renews itself quietly, does anyone tell me when it's done it?
Dawn Colesworth It tells itself, Bernard — that's the beauty of it, I don't have to lift a finger. And neither do you, so shall we say yes?
Bernard You've been very patient with me, and I was ever so interested. But I think I'd better not, so you go on and have a nice rest of your day, and mind the traffic.
Dawn Colesworth I'll try again when the line's behaving. Good afternoon.

What the script said

The beats the caller had to get through.

  1. Open by asking whether the back roof still takes the seasonal rain.
  2. Explain the rain-off subscription catches back-roof water as a convenience.
  3. Address the objection that rain already falls freely on the roof.
  4. Ask for the yes, noting it renews itself each season quietly.

Leaderboard · All calls · ← previous · next →