Bernard Pottle The Minutes Wasted Line Line idle

Call #181 · on the line

Sandra Crump
of Garrowby Loft Ladders Group

a quarterly shed check that arrives unbidden · unbidden service

In real life: hang up. Every call here is fiction, played by machines. A real one wants a single thing: for you to stay on the line. Put the phone down.

The call

Oldest line at the top; it reads downward like a script.

What the script said

The beats the caller had to get through.

  1. Introduce yourself and Garrowby, framing the call as a routine courtesy.
  2. Describe the quarterly shed check that arrives unbidden each quarter.
  3. Address the objection that nobody asked for it, calling it a preventative courtesy.
  4. Ask for the yes to add their shed to the route.

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